Frequently Asked Questions

Offmore Farm is in Offmore Close, Kidderminster, just a 15–20 minute drive from Bewdley, Cookley and Blakedown

The team at Offmore Farm would be delighted to welcome you for a tour of our home at a time that’s convenient for you. Our residents and their families enjoy meeting new visitors, and we are always happy to answer any questions you may have. To ensure we can give you the time and attention you need, we kindly ask that you call ahead to arrange an appointment.

The home has 22 single occupancy rooms and 3 couples/companion rooms

Offmore Farm offers general residential care for older people. This includes dementia care and care for physical disabilities. Respite stays are available.

Visiting closing hours are from 07:30- 19:30. If these hours don’t suit you please contact us on 01562 515189 or sophie@offmorefarm.co.uk.

The majority of our rooms are en-suite. We do have a number of toilets/shower rooms and bathrooms in close vicinity to all bedrooms.

Yes. There is a lift at Offmore Farm, plus a stairlift and wheelchair accessibility.

Offmore Farm values ongoing staff training, team satisfaction, and empowerment. We believe that a strong, well-supported team underpins residents’ quality of life.

Yes. It is a legal requirement that all staff undergo DBS (Disclosure and Barring Service) checks before starting employment.

Staff training is very important to us. We have a fully qualified trainer working three days a week to deliver training. All staff have an individual training program.

We have a mixture of male and female carers. Residents have a choice of who delivers their care.

Staffing levels average Nurse, Unit Manager, seniors + 12 care staff in total during the day and a nurse and five care staff during the night. The Manager ensures safe staffing levels and that they match the dependency of our home.

Families describe the staff as kind and caring, attentive and hard working, patient and thoughtful, professional and treating residents with dignity. Staff create personal relationships with residents and make them feel like part of an extended family.

Yes. We have a great laundry service that operates 7 days a week. Laundry staff are always happy to speak with the residents about any concerns they may have.

All food is prepared and cooked on the premises by qualified cooks; all food is cooked fresh and to a high standard, catering to individual needs and preferences.

Yes. We recognise special diets and cultural preferences such as vegetarian, vegan, Kosher, gluten free and low salt/sugar. All meals are tailored.

Yes. All of the above visit on a regular basis but should you wish to continue using your preferred professional then this can be arranged.

We ask a maximum of 3 persons per resident to enable staff to accommodate space. Numbers can be increased with notice.

Given notice, yes we could accommodate overnight stay.

Charges are based on levels of need and duration of stay if choosing Respite Care. Please visit the Financing Care Page or call on 01562 515189.

Yes. We accept both Local Authority and privately funded residents.

Yes. Residents are encouraged to bring personal belongings and furniture to personalise their rooms and create a feeling of comfort and familiarity

Free Wi-Fi, phone and television point in own room, private gardens and resdient's kitchenette

Yes. We have portable telephones that can be used in the privacy of the bedrooms.

Each resident has a pre-assessment to understand their individual needs before admission, helping tailor a care package. All discussions are no-obligation.

Yes. Residents help choose menus and are involved via a residents’ committee, including decisions about events and staff interviews.

Absolutely. We warmly welcome visitors and respite guests. You’re invited to share a meal with us or enjoy an overnight stay. During your visit, you’ll meet the manager and care team, giving your parents the chance to ask as many questions as they wish.

Yes, but we would ask that this is kept in a lockable draw. We have a safe on site that you are more than welcome to use.

Yes. There is a nearby newsagent who delivers preferred reading material.

Our manager, staff, and residents always look forward to welcoming children. There’s plenty to keep them entertained during visits; from the garden to activity boxes and games. Their presence truly brings sunshine into our home

Yes, but we ask that you liaise with the maintenance operative to put pictures up on your behalf.

Yes. Our residents are encouraged to bring in their own belongings. We have a trained PAT tester who can test the equipment before use.

No. All linens, towels and flannels are provided by the home. There is no need to buy anything, unless the resident has a preference.

Offmore Farm is a modern, welcoming and comfortably decorated, with communal and private spaces fostering a homely atmosphere.

Activities, meals, and environments are tailored to individual cultural backgrounds and preferences

Yes. Seasonal events like Halloween, Christmas, Eid, Diwali, and outings to local attractions are all part of the schedule

Yes. Outings include trips to town, local parks, the garden centre, the pub, and more

Yes, every resident has a pre-assessment before joining our home. This helps us make sure we can meet their needs and put the right care in place from day one. It also gives families peace of mind, knowing their loved one’s care will be tailored to them and provided by our supportive, qualified team. Please note, we’re not able to carry out dementia assessments.

The Manager guides assessment conversations, helps determine suitability, explains funding, and supports families through care needs and decisions.

Rigorous assessments and tailored care plans are at the heart of our approach to care. These are delivered with warmth and joy in community settings.

Offmore Farm Residential Home supports end-of-life care through our provision of a comfortable and supportive environment, individualised care plans, and dedicated staff who provide daily living assistance and personal care

Yes. Offmore Farm provides care for adults with physical disabilities

We encourage representatives from all religions to visit. It is the resident’s choice whether they join in any services that are delivered.

No. Offmore Farm is older people with care needs from dementia, physical disability, Parkinson's and other needs

No. Whilst we are a general residential care home, we are not specialists in palliative and end-of-life care.

This would depend on the dependency, choice and capacity of our residents. This will be outlined in the tailored care plan each resident and their family receives.

Yes. We care for people living with dementia as well as mental health conditions, physical disability, stroke, and Parkinson’s Disease.

We place great importance on privacy, dignity, and each resident’s right to make their own choices and be involved in their care. Every person deserves to live with dignity, respect, and as much independence as possible.

Ageing is seen as a natural process, and residents are supported to live life to the fullest through self-determination.

Yes. From residential to dementia care, activities to concierge, our staff collaborate across roles to deliver personalised care and support.

Yes. Mental health conditions are part of the care expertise offered, with appropriate residential strategies

We offer a variety of stimulating activities designed to engage residents at their own pace and interests. From music and reminiscence sessions to gentle exercise and craft activities, our goal is to provide meaningful experiences that enhance wellbeing and cognitive function

Safety is a top priority. Our home is designed with dementia-friendly features, and staff are trained in recognising and responding to risks. Regular monitoring, secure areas, and personalised support help residents navigate the home safely while maintaining as much independence as possible.

Yes. We offer respite care, with a minimum stay of two weeks

Yes. Emergency respite is available subject to availability as needed alongside planned short-term stays

Arrange a care needs assessment via a phone call or visit. Staff will determine suitability and availability

Yes. Respite care is accessible via private funding, local authority, and NHS funding, depending on eligibility